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Peggy Kurusz, MBA

Vice President, Mission Initiatives

Peggy Kurusz, B.S., M.B.A., is the Vice President, Mission Initiatives for Ascension Health. In this role, Ms. Kurusz has responsibility for fostering the integration of the Ascension Health Catholic Identity, Mission and Values within the Strategic Initiatives. She is responsible for leading all aspects of implementation, coordination, ongoing development and evaluation of mission interventions including Patient Experience and collaborates to oversee the strengthening of the Model Community of engaged associates.


David Franz, MBA, FACHE

Manager, Ascension Health Experience Team

David joined Ascension Health and the Healthcare That Works Research and Development Team in November 2003. His primary responsibilities include Health Ministry consulting, project development and facilitating programs on important topics such as emotional intelligence and communication in support of the patient experience.

Pat Herrmann, PhD, FACHE

Manager, Ascension Health Experience Team

Pat Herrmann is responsible for development and definition work around the patient experience. He manages a systemwide patient experience data base and is responsible for developing metrics and research on the patient experience. Previously Pat worked with Ascension Health’s St.Vincent Health in Indianapolis. His healthcare career includes vice president positions in business development, strategic planning and managed care, and he has a consulting background in market research. Pat is a medical sociologist with a doctorate from the University of Notre Dame, South Bend, Ind. He also has a master’s in business administration degree with a concentration in finance from Indiana University.

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